Universal
The product is not tied to a single country. Compliance (GDPR / 152-FZ / CCPA / KZ-FZ) is a configurable layer, not baked into the core.
About the project
Hospitality Retention Infrastructure
TTE.Loyalty is a TravelTechExpert product. A hospitality-native loyalty platform for resorts, sanatoriums, city chains and the premium segment.
Mission
Help independent hotel groups build direct-channel relationships with the guest and reduce OTA dependency. No data migration, on top of the existing PMS, under the Operator's brand.
Category
We're creating a new category — 'Hospitality Retention Infrastructure'. Not a CRM, not a CDP, not another loyalty programme. A relationship-ownership layer on top of PMS, under the Operator's brand, with deep hospitality-native physics (4-axis earning, multi-folio, milestone rewards, family accounts).
Principles
PMS-agnostic
Works on top of Fidelio, OPERA, 1C-Hotel, Logus HMS, TravelLine, Bnovo and others. No migration.
White-label
The guest doesn't see 'TTE.Loyalty'. The programme feels like part of the Operator's brand — from tones and typefaces to tone of voice.
Transparency
Every accrual is explained. Every multiplier is visible. The tenant controls the economics.
Stack
Next.js 15 + React 19 + TypeScript + Tailwind v4 + next-intl. Backend (Phase 1) — Node.js + PostgreSQL + Redis with RLS and idempotent event log. Mobile (Phase 2) — Flutter. AI (Phase 2) — gradient boosting for churn, BERT review classification.
TravelTechExpert
TravelTechExpert is an independent hospitality-technology consulting practice. 15+ years of hospitality IT experience (Fidelio, 1C-Hotel, OPERA), loyalty design, vendor selection and operational due diligence for the resort segment.
Contact
Discovery session — 60 minutes, free. We'll show preprod on your data and discuss a pilot agreement.
Book discovery →