Terms of Service

Terms of Service template

Universal Terms template — a starting point for the Tenant. The legal team adapts it to the specific jurisdiction and segment.

1. Acceptance

Using the loyalty programme website and related services constitutes acceptance of these Terms. If you do not agree with any provision — please do not use the service.

2. Service description

The service is the Operator's loyalty programme, providing points, statuses, benefits and access to rewards for qualifying actions (stays, services, engagement). The technology infrastructure is provided by TTE.Loyalty (TravelTechExpert).

3. Account

The Member is responsible for the confidentiality of credentials and for all actions performed under their account. Notify the Operator immediately about suspected compromise.

4. Intellectual property

Brand, logos, text and design belong to the Operator / TTE.Loyalty / licensors. Use without written permission is not allowed, except for nominative fair use.

5. User content

By posting reviews, comments and other content, the Member grants the Operator a non-exclusive royalty-free licence to use such content for marketing and operational purposes. Content must not infringe third-party rights or applicable law.

6. Limitation of liability

The service is provided 'as is'. The Operator does not guarantee uninterrupted operation and shall not be liable for direct/indirect damages to the maximum extent permitted by applicable law. The limitation does not apply where applicable law does not allow such limitation.

7. Termination

The Operator may suspend or terminate access for breach of Terms, attempted fraud or other unlawful behaviour. The Member may terminate participation at any time via the member account.

8. Governing law

These Terms are governed by the law indicated by the Operator in the final document. Disputes are resolved in the manner established by the Operator's jurisdiction. Forum and venue are specified separately.

9. Changes to Terms

The Operator may amend Terms with 30-day notice through the website. Continued use of the service constitutes acceptance of the amended terms.

Disclaimer

This template is not a ready-to-use legal document. The Operator's legal team adapts the terms to applicable law.